Crystal Rock Office Supplies

Crystal Rock Office Supplies

<< Back Crystal Rock Holdings, Inc. the largest independent home and office distributor of its kind in the United States, markets water, coffee and other home and office refreshment products throughout the Northeast through its subsidiary Crystal Rock LLC. We bottle and distribute natural spring water under the Vermont Pure® brand, purified water with minerals added under the Crystal Rock® label, and our own Cool Beans® coffee. The majority of our sales are derived from our extensive route distribution system throughout the Northeast United States. We continue to set high standards in the bottled water industry through our technical innovation, commitment to the environment and by integrating our family roots into relationships with employees and customers. Bottled water is a mainstream beverage and the centerpiece of many customers’ healthy living lifestyles. In addition, we believe that the development and continued growth of the bottled water industry reflects growing public awareness of the potential contamination and unreliability of municipal water supplies. Our water products and associated cooler rental service provide convenient, safe, and reliable solutions to our customers needs. We sell our major brands in three and five gallon bottles to homes and offices throughout New England, New York, and New Jersey. In general, Crystal Rock® is distributed in southern New England and upstate and western New York, while Vermont Pure® is primarily distributed throughout northern New England and upstate New York and secondarily in southern New England. We rent and sell water coolers to customers to dispense bottled water. Our coolers are available in various consumer preferences such as cold, or hot and cold, dispensing units. In addition, we sell and rent units to commercial accounts that filter water from the existing source on site. We also rent and sell coffee brewing equipment and distribute a variety of coffee, tea and other hot beverage products and related supplies, as well as other consumable products used around the office. We offer vending services in some locations. We distribute the Cool Beans® brand of coffee throughout our market area. In addition to Cool Beans®, we sell other brands of coffee. Our extensive distribution system and large customer lists afford us the opportunity to introduce new products that may benefit our current customers or appeal to new customers. From time to time we may capitalize on these opportunities by expanding our product lines or replacing existing products with new ones. In response to the increasingly competitive sales environment, we will consider distributing new products that we believe may enhance our sales and profitability.
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Crystal Rock Office Supplies

Crystal Rock Holdings, Inc is an American company providing home and office refreshment products. The company is based in Watertown, Connecticut, and specializes in bottled water, water coolers, coffee, and other hot beverage related products used around the office. Crystal Rock operates through its subsidiary Crystal Rock LLC throughout the Northeast in the United States. With 16 company acquisitions, Crystal Rock received more than 18,000 customers and about $10.7M in annual sales (2003-2005).
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Crystal Rock Office Supplies

Customer value is created with their unique services and products. Premium Crystal Rock is ultra-pure water produced with reverse osmosis and added minerals. Crystal Rock Spring Water branded Vermont Pure comes from three different springs in the South Western part of Vermont. Filtered only for sediment, the spring water is highly regulated. Another Crystal Rock brand is Cool Beans Coffee roasted in Hartford, CT. Furthermore, CRVP services their beverage equipment and offers over 40,000 office product items including paper, breakroom, janitorial, technology, furniture, custom print services, signs and stamps.
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Crystal Rock Office Supplies

Crystal Rock features 12 distribution centers, and the Company manufactures and markets its own water and coffee brands, including Crystal Rock Waters, Vermont Pure Natural Spring Water and Cool Beans Coffee. Crystal Rock also features water filtration and dispensing systems, a variety of “small package waters” and a “robust coffee portfolio” that includes authorized dealer status for Keurig and Green Mountain coffee products.
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Crystal Rock Office Supplies

In the 1990s, Peter and Jack Baker became the company’s Co-Presidents. As a commitment of the bottled water quality Crystal Rock produced, Peter Baker worked as a chairman of the Board of Directors for the International Bottled Water Association. In 2000, Peter served as the Director and President, and Jack as the Executive Vice President to further developed this family business. In order to strengthen its organizational structure, Crystal Rock offered several new hires engaged in sales and marketing in late 2012. Crystal Rock will incorporate vehicles, route operations, customer service personnel as well as consumer data and information systems resources into its existing operations.
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Crystal Rock Office Supplies

Crystal Rock (CRVP) founded in 1914 is a home and office distributor for water, coffee, beverage products and office supplies. They bottle and distribute natural spring water under the Vermont Pure® brand, Crystal Rock® label and their own Cool Beans® coffee. Most sales derived from route distribution throughout the Northeast United States.
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Crystal Rock Office Supplies

For you, the unsung hero who saves everyone time, money and hassle – the Office Hero Helpers at Crystal Rock are here. With help from Crystal Rock Office, you’ll never run out of copy paper, ink, toner, batteries, break room items or other basics again. Our on-time delivery and ordering consultation ensures that your office runs at peak efficiency and that you get everything you need from one convenient source.
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Crystal Rock Office Supplies

In 1988, Crystal Rock developed and patented the No Spill, Water Safe Technology to load water bottles onto coolers. Crystal Rock’s special Learning & Development Center (built in 2012) is used for team members education on innovations, system training, new techniques and product information.
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For over a century, Crystal Rock has worked hard to make the little things have a big impact on your day – like personal attention, fairness and ethics. By paying attention to the personal relationship, and getting you the products you want when you want them, Crystal Rock is a one-stop solution in a way that other suppliers aren’t.
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For over a century, Crystal Rock has worked hard to make the little things have a big impact on your day – like personal attention, fairness and ethics. By paying attention to the personal relationship, and getting you the products you want when you want them, Crystal Rock is a one-stop solution in a way that other suppliers aren’t. OUR VALUE TO YOUShop
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Crystal Rock’s Ultimate paper is a perfect fit for your office. You’ll have 5,000 sheets of 98 brightness, premium letter size paper to keep your office details on track.
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The decrease in coffee sales was lower volume due to commoditization pricing by competitors and availability in grocery/box stores. Cool Beans® made up 19% of the category in 2016 compared to 15% in 2015. Lastly, management believes a large part of the decline is due to their website software changes. Customers found it difficult to use. The website changes negatively affected other line items, Office Products.

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